Sr. Director, NA Pricing & Global Pricing Capabilities - US Remote

Our Team

We are seeking an exceptional Head of Pricing to lead both North American pricing and champion our global pricing capability.

The primary focus of this role is to lead Pricing (including list and promotional price setting) from long-term strategy to everyday execution for all products and services in North America to deliver on our regional strategy with customer and financial goals.

In addition, the role has a secondary focus to serve as the global champion of pricing excellence across all regions. This includes providing functional thought leadership for pricing leaders across all regions to establish and continually improve global best practices. The role is also responsible for partnering with the respective Product teams to develop and scale our global pricing capabilities (data, analytics, automation, price display).

Reporting directly to the EVP, North America and Global Marketing, you will supervise a high-performing pricing team, partner cross-functionally, and embed best-in-class pricing tools, governance, and processes throughout the global organization.

What You Will Do

North America

• Pricing Strategy: Develop and own the North American pricing strategy across all product categories and shipping options, ensuring alignment with Vistaprint’s customer and commercial goals and long-term growth objectives.
• Pricing Architecture: Define and implement a clear pricing architecture, including list price setting, discounting frameworks, promotional strategies, and margin targets to optimize profitability and competitiveness.
• Pricing Analytics & Optimization: Lead robust pricing analytics and experimentation, leveraging data-driven insights, price elasticities, and A/B testing to continuously optimize price points, improve margins, and drive revenue growth.
• Cross-Functional Collaboration: Partner closely with Category, Marketing, Finance, VCS, and Manufacturing teams to ensure pricing strategies are aligned with product positioning, customer segmentation, inventory levels, and market dynamics.
• Market & Competitive Intelligence: Monitor competitive landscape, market trends, and customer insights to proactively inform pricing decisions and identify new opportunities for differentiation and value creation.
• Governance & Compliance: Build and oversee a North American pricing governance model, establishing clear approval processes, escalation paths, and compliance with internal policies and external regulatory requirements.
• Reporting & Performance Management: Establish framework of relevant pricing KPIs and cadence to monitor, alongside with clear, executive-level reporting on pricing performance, including revenue impact, margin improvements, competitive positioning, and key risks, with actionable recommendations for leadership.
• Team Leadership & Development: Lead, develop, and mentor a high-performing pricing team, fostering a culture of commercial excellence, innovation, and continuous learning while ensuring strong talent development and succession planning.

Global Capabilities

• Tools & Technology: Work with technology and analytics partners to implement, manage, and continuously improve pricing tools, software, and analytics platforms to enhance pricing accuracy, efficiency, and agility across the organization.
• Pricing Operations: Establish global pricing operations standards, ensuring consistency in price execution, maintenance, and updates across regions, while driving best practices for process efficiency and data governance.
• Automation: Guide the product domain expert responsible for pricing automation to identify, prioritize and deliver pricing automation capabilities in partnership with technology teams. This includes automated price updates, rule-based pricing adjustments, and dynamic pricing capabilities, to improve scalability and reduce manual effort.
• eCommerce capabilities: Collaborate with product, UX, and technology teams to deliver website enhancements that improve price presentation, promotional messaging, and personalized offers, ensuring an optimized customer experience across digital touchpoints.
• Global Pricing Capability & Change Leadership: Lead global pricing capability building by facilitating knowledge sharing, training, and best practice adoption across regional teams, while driving change management and communication efforts to ensure smooth implementation, stakeholder alignment, and enterprise-wide adoption of pricing initiatives and tools.

Your Qualifications

At VistaPrint, we are striving to hire individuals that add new ideas and perspectives to our teams and enhance our culture. No matter your background or work experience, we strongly encourage you to apply—even if you feel that you don’t meet the exact requirements or have the same qualifications. You might be a great candidate for this or other opportunities.

• 10+ years of experience in pricing leadership roles, ideally in ecommerce, retail, or consumer goods
• Deep understanding of pricing strategy, revenue management, and commercial levers
• Strong analytical skills with expertise in price elasticity modelling, A/B testing, and financial analysis
• Proven track record of driving revenue growth, margin improvement, and market share gains
• Exceptional stakeholder management and influencing skills at executive level
• Experience building/implementing pricing tools and analytics platforms
• Strong leadership, coaching, and team development abilities
• Comfort operating in a fast-paced, global, and data-driven environment

Why You'll Love Working Here

There is a lot to love about working at VistaPrint. We are an award winning Remote-First company. We’re an inclusive community. We’re growing (which means you can too). And to help orient us all in the same direction, we have our Vista Behaviors which exemplify the behavioral attributes that make us a culturally strong and high-performing team. 

About Us

VistaPrint is the design and marketing partner to millions of small businesses around the world. For over 20 years we’ve been inspired by small businesses, and we work incessantly to deliver solutions to their evolving needs. Together, VistaCreate, 99designs by Vista and VistaPrint represent a full-service design, digital and print solution, elevating small businesses’ presence in physical and digital spaces and powering them to achieve success. VistaPrint is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go.

Commitment to Diversity, Equity, & Inclusion

VistaPrint exists to help our customers live their dreams. Each dream is unique – and the VistaPrint team needs to be as well. We believe in the unique contributions of everyone within a diverse global organization. We are collaborative, inclusive, and innovative. We strive to role model and live an inclusive culture of fairness, respect and belonging for all. And we work together to empower each other, creating a space in which each of us can spark our next great idea. 

Equal Opportunity Employer

VistaPrint, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.