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Senior Manager, Technology, Commerce - US Remote

Date:  Aug 3, 2022

Waltham, MA, US, 02451

Company:  Vista

Who We Are:

Vista is the industry leader in personalized physical and digital products. We empower over 17 million global customers to make an impression – and we’re fueled by forward-thinking and innovative technology. We encourage our engineers to think like owners – to continue to act small as we grow. Every team builds their own roadmaps, and chooses the programming languages and technologies that suit them best. This helps us have a big impact at the enterprise level, while still feeling small and nimble.

Just last year, Vista generated $1.508B in revenue through customized print products, signage, apparel, websites and more.

We’re an engineering team of 200+ people who develop the technology to power Vista’s commerce platform that allow customers to easily navigate, discover and purchase the products that they need. We use a variety of modern technologies like Node, React, C#, Java, Kubernetes, Gatsby, and many more to build scalable solutions. Through a mix of Agile principles, technical excellence, and cross-functional collaboration.

We make customer happiness a daily reality through learning and working closely with customers, internal business partners, and cross-functional teams. We aim to build the right solutions, the right way. We speak many languages like JavaScript, Java, Python, as well as English, Spanish, and Arabic to name a few; but what’s most important is technical excellence, agnostic of language. We love Agile principles and bring these values to how we work. Happy people + collaborative environment = great products!

What You Will Do:

  • Build processes that drive technical accountability within the team, identifying process bottlenecks, and clearing any potential roadblocks for the engineers.
  • Introduce improvements to the team’s SDLC processes, ensuring the team writes quality code that follows the -ilities (reliability, scalability, testability, monitor-ability, etc.)
  • Regularly tracking, sharing, and improving metrics to improve the team’s efficiency and quality of work in order to produce performant teams.
  • Contributes to the team’s success by providing feedback on pull requests and reviewing the overall architecture of features that are being delivered.
  • Independently plan and carry out changes to team staffing and technical assignments in service of company goals: identifying gaps, defining roles, and managing team size.
  • Partner with Architects to ensure the team builds flexible systems and processes, working towards simple, straightforward solutions and reducing complexity when possible.
  • Partner effectively with Product Managers to manage scope and define deliverables for the roadmap based on estimates that get refined over time, responsible for all resource assignments and communicating timeline, scope, and technical concerns to partners.
  • Identify areas of technical debt, do the cost/benefit analysis for resolving this debt, and work with Product to get the work added to the roadmap.

Your Qualifications:

At Vista, we value the experiences that individual team members add to our culture. Please don't hesitate to apply even if you don't meet the exact qualifications, we look forward to learning more about you!

  • 10+ years of experience engineering front-end systems
  • 4 + years of managing a team of over 10 engineers across distributed locations.
  • Ability to engage in technical discussions, ask the right questions, engage at a helpful level and sniff out suboptimal decisions, and advocate for and teach good ones.
  • Exceptional coaching and mentorship skills
  • Proven track record of being proactive, moving with purpose and responding to problems efficiently.
  • Experience identifying risk and strong ability to assess and address risk when needed
  • Strong project management skills with an ability to create and manage roadmaps and track and improve team velocity

Nice to Have:

  • Curiosity: You are driven to understand our business, product, and technology, and to apply that knowledge to create better outcomes
  • Incisiveness: You think clearly and analytically. You fairly and holistically evaluate tradeoffs, and have the intellectual reasoning to get the right answer most of the time.
  • Exceptional Recruitment Skills: You are able to paint a compelling vision for engineering, understand candidates' motivations and get them excited about making an impact at Vista

Why You'll Love Working Here:

Being at Vista means that you don’t see work as just a building, a desk or a manufacturing floor. You see it as a chance to take a step forward in your career journey – and your life. We strive to give you everything you need to learn, grow, and succeed. Through innovation, collaboration, and perpetual exposure to what’s next, we’re always pushing boundaries and broadening our horizons. We embrace the chance to operate outside of our comfort zone to discover what we’re capable of. Some might call that a challenge; we just call it another great day at work.

Vista has received numerous recognitions including a perfect score of 100 on the Human Rights Campaign Foundation’s 2021 Corporate Equality Index (CEI) naming us a Best Places to Work for LGBTQ Equality. We also earned a place as one of the best remote-first workplaces in the U.S. and on the Boston Best Places to Work list from Built In. In addition, Vista’s CEO, Robert Keane, was recently honored with Comparably’s Best CEOs award, listing him among the top CEOs according to employees.

Remote First-Culture:

In 2020, Vista adopted a Remote-First operating model and culture. We heard from our team members that having the freedom, autonomy and trust in each other to work from home and, the ability to operate when they are most productive, empowers everyone to be their best and most brilliant self. Vista also provides collaboration spaces for team members to work physically together when it's safe to do so or believe in-person working will deliver the best results. Currently we are enabled to hire remote team members in over 30 US States as well as many countries in Europe: including Spain, Germany, UK, Czech Republic, Ireland and Switzerland.

About Us:

As an e-commerce powerhouse, Vista is the design and marketing partner to millions of small businesses around the world. For over 20 years we’ve been inspired by small businesses, and we work incessantly to deliver solutions to their evolving needs. VistaCreate, 99designs by Vista and VistaPrint, all under the parent brand Vista, represent a full-service design, digital and print solution, elevating small businesses’ presence in physical and digital spaces and powering them to achieve success. Vista is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go.

Equal Opportunity Employer:

Vista, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.

Nearest Major Market: Waltham
Nearest Secondary Market: Boston

Job Segment: Information Technology, IT Manager, Java, Developer, Front End, Technology