SAP Support Specialist

Our Team

Our Supply Chain and Logistics team is responsible for monitoring and controlling the accuracy of master data and continuously improving our warehouse management systems. 

We are seeking a detail-oriented SAP professional to bridge the gap between our warehouse operations and system excellence. In this role, you will move beyond basic support to drive Logistics Excellence, ensuring our SAP environment is optimized for high-performance inventory flow and production supply.

Reporting to the Logistics Manager, the SAP Support Specialist focuses on maintaining SAP accuracy, optimizing warehouse processes, and ensuring seamless production flow through rigorous process design and inventory control. 

What You Will Do

SAP System & Master Data Governance

• Data Integrity: Serve as the primary custodian for SAP Master Data (WM/EWM), ensuring all material parameters, storage strategies, and replenishment cycles are accurate.

• System Design: Maintain and configure warehouse structures, including storage types, bin layouts, and coordinate mapping to reflect the physical floor.

• JIT/Kanban Management: Optimize system settings for Just-in-Time and Kanban processes to ensure 100% availability for production lines.

Logistics Process Optimization

• Workflow Analysis: Periodically review warehouse workflows (picking, put-away, and internal movements) to identify and eliminate systemic bottlenecks.

• Process Standardization: Define and document "Best Practice" SOPs for SAP transactions to ensure all users are interacting with the system consistently.

• System Testing: Lead User Acceptance Testing (UAT) for system updates or new features, ensuring changes improve efficiency without disrupting live operations.

Inventory Accuracy & Investigation

• Discrepancy Analysis: While you will not perform physical counts, you will analyze the results from the cycle counting team to perform deep-dive Root Cause Analysis (RCA).

• Systemic Fixes: Identify if discrepancies are caused by human error, system bugs, or flawed logic, and implement permanent corrective actions in SAP.

• Performance Reporting: Track and report on Inventory Accuracy KPIs and operational anomalies, providing actionable insights to the Logistics Manager.

Leadership & Support

• Expert Support: Act as the first-point-of-contact for all SAP-related incidents, resolving user issues or escalating complex bugs to Global IT.

• Training & Coaching: Conduct training sessions for warehouse staff to improve system literacy and reduce data entry errors.

• Collaboration: Partner with Quality, IT, and Supply Chain teams to coordinate process audits and ensure the warehouse supports broader facility goals.
  
  

Your Qualifications

At VistaPrint, we are striving to hire individuals that add new ideas and perspectives to our teams and enhance our culture. 

• Experience: 4–5 years in a technical Logistics or SAP Support role.

• Education: MBO+/HBO level or equivalent experience in Logistics, Supply Chain, or Business Information Systems.

• Technical: Solid knowledge of SAP (WM or EWM). Ability to use data (Excel/BI) to create "Logistics Excellence" dashboards.

• Attitude: You are a problem-solver who asks "Why did this error happen?" rather than just "How do I fix it?"
  
  

Why You'll Love Working Here

Working at VistaPrint Manufacturing means being part of an innovative, global organization where your growth matters. Whether you’re working on the production floor or in a technical role, you’ll have the opportunity to learn, grow, and truly make an impact. At our production site, teamwork, quality, and continuous improvement are at the heart of everything we do. We operate with innovative technology, deliver high-quality products to customers around the world, and ensure a safe and supportive work environment for all.

About Us

VistaPrint is the design and marketing partner to millions of small businesses around the world. For over 20 years we’ve been inspired by small businesses, and we work incessantly to deliver solutions to their evolving needs. Together, VistaCreate, 99designs by Vista and VistaPrint represent a full-service design, digital and print solution, elevating small businesses’ presence in physical and digital spaces and powering them to achieve success. VistaPrint is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go.

Commitment to Diversity, Equity, & Inclusion

VistaPrint exists to help our customers live their dreams. Each dream is unique – and the VistaPrint team needs to be as well. We believe in the unique contributions of everyone within a diverse global organization. We are collaborative, inclusive, and innovative. We strive to role model and live an inclusive culture of fairness, respect and belonging for all. And we work together to empower each other, creating a space in which each of us can spark our next great idea. 

Equal Opportunity Employer

VistaPrint, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.