Sr. Sales Business Metrics Specialist

Our Team:
At Vista Corporate Solutions (VCS), we empower medium-sized businesses with cutting-edge marketing services and a vast selection of customizable products. VCS supports corporate clients in engaging with their employees and customers and creating personalized products for sale, gifting, or promotion. As part of Cimpress, a B2B corporation, VCS leads in go-to-market innovation, offering both print and digital solutions in a global, fast-paced, and entrepreneurial work environment. Here, exploration, collaboration, and professional growth thrive.

The Role:
We are looking for a data-driven Senior Specialist to join our Business Intelligence team within our high-growth B2B organization, supporting sales and customer-facing teams across North America, Australia, Europe, and Northern Africa. This team focuses on managing commission processes, setting sales goals, and tracking key business metrics. As a Senior Specialist, you will collaborate closely with our customer-facing teams, providing timely analytics and business insights that drive performance. Acting as a trusted advisor, you’ll support strategic projects and drive operational excellence across regions through cross-functional collaboration.

Key Responsibilities:

• Data-Driven Decision-Making: Utilize Salesforce and data analytics to develop and refine dashboards that support leadership in making revenue- and efficiency-focused decisions.
• Sales Insights & Strategy: Develop a deep understanding of sales operations to interpret metrics at each stage of the sales funnel effectively.
• Actionable Recommendations: Craft data narratives, providing actionable insights for senior leadership to inform key decisions and strategies.
• Commission & Payroll Support: Collaborate with sales leadership, payroll, and HR to streamline commission reporting for global sales locations.
• Pipeline & Portfolio Analysis: Conduct analyses of pipeline health, customer portfolio value, team efficiency, and other critical metrics, presenting findings and recommendations to VCS leadership.
• Organizational Performance: Support enhancements in sales and service processes, such as incentive plans and team structures, to drive team performance.
• Forecasting & Targeting: Assist in defining annual, semi-annual, and monthly revenue forecasts, sales objectives, and rep-level targets.
• Dashboard & Reporting Development: Design and maintain dashboards and reports, ensuring visibility into performance and actionable insights for global teams.
• Process Documentation: Create and manage documentation for policies, sales processes, and requirements to support team alignment and transparency.
• Workflow Optimization: Identify and implement opportunities to enhance data accuracy, accessibility, and workflow efficiency, enabling quicker access to key data for leadership.

Your Qualifications:

• Vista values diverse perspectives and experiences. If you feel this role could be a fit for you, we encourage you to apply even if your background doesn’t perfectly match every qualification.
• Experience: 3+ years in sales operations, analytics, or business intelligence in a complex B2B or e-commerce setting.
• Technical Skills: Proficiency in Salesforce, Analytics tools, and Excel 
• Business Acumen: Strong understanding of retail or e-commerce operations, enabling you to derive actionable insights from complex data.
• Problem Solving & Innovation: Passionate about problem-solving and innovation, with a proactive “get it done” attitude.
• Collaborative Communication: Excellent collaboration, partnership, and presentation skills.
• Data Storytelling: Ability to convey data insights to a non-technical audience, transforming data into intuitive, actionable insights.
• Language Proficiency: High level of English proficiency for clear communication across teams.

Nice to Have:

• Familiarity with additional CRM and analytics tools.
• Proficiency in looker and familiarity with google Analytics is a plus. 

Why You'll Love Working Here:
Vista offers a Remote-First, award-winning environment where inclusivity, community, and growth are at the core. Guided by our Vista Behaviors, we strive to create a culturally strong, high-performing team where exploration, collaboration, and career advancement are encouraged.