Product Operations Manager

Promotional Products Apparel and Gifts Operations Manager

PPAG is the one of the fastest growing product categories within Vista, growing presence in Canada, US, Europe, Australia, New Zealand, and India.

Within PPAG you’ll have the job of your life working with our shared vision of being the expert marketing and design partner for small businesses. We welcome top performers with a natural customer centric mindset that enjoys making our business scalation worldwide happen.

Your role will involve:

• Defining and supporting sales forecasting models for products that we fulfill via third party plants, worldwide, and via our own plants.
• Work with our own plants and third-party plants to monitoring closely stock outs, put in place smart statistical processes that learn from the activity and improve results in stock management.
• Combining strong analysis with creative thinking to solve complex challenges and place Vista ahead of competition.
• Monitoring order activity and co-managing, with our own plants and third-party plants, the production backlogs in a way that provides a jaw-dropping experience to our customers
• Monitoring the capacity in use of our external plants worldwide, detect in advance a need for capacity upgrade and roll-out upgrade plans with them
• Participate in the identification of the required tech tooling, and define their evolution, that supports sales forecasting, capacity, and production plant backlog management, as we scale our business and product catalogue via third party plants

In return you will bring:

• Bringing in new ideas, with diverse perspectives, while keeping strong analytical thinking with thoroughness, attention to detail and ability to learn fast.
• Self-starter mindset, not-scared-to-fail attitude. Big thinking, ‘can do’ attitude, perseverance to conquer milestones, risk taker.
• Prior experience using predictive data analytics and tools, and working with forecasting models and complex statistical challenges
• Proven senior relationship management experience, with excellent communication, organization, and teamwork skills.
• An empathetic, inclusive, and curious attitude that sees opportunity in diversity
• Fluent written and spoken English