Category Program Manager - Tunis, Remote

Our Team

You will join a global, fully remote team that supports our Category Experience squads across North America, Europe and APAC markets. While our Project Managers drive the execution of product launches, coordinating copywriters, photographers, and 3D artists from ideation to live-on-site, you will serve as the architect of the global system that connects them. Your focus is on the "health" of the program; you will look beyond individual project execution to ensure our Jira frameworks and operational infrastructure are consistent, scalable, and optimized for a diverse, international team.

What You Will Do

• System Architecture: Serve as the primary owner of our global Jira environment, maintaining and evolving processes to ensure consistency across regional squads.

• Automation Strategy: Drive the execution of our operations automation strategy, evolving internal tooling from simple scripts to advanced AI agents that reduce administrative burden.

• Global Reporting: Lead global analytics initiatives by creating templates and frameworks that empower the team to track program health and operational metrics.

• Agile Governance: Champion agile procedures, acting as a resource to support Project Managers in optimizing their workflows rather than just enforcing compliance.

• Predictive Intelligence: Establish a self-service analytics framework that allows teams to forecast capacity and detect hidden risks before they become critical issues.

• Cross-Regional Alignment: Facilitate shared learning sessions to ensure that lessons learned in one market are applied globally, preventing operational silos.

Your Qualifications

At VistaPrint, we are striving to hire individuals that add new ideas and perspectives to our teams and enhance our culture. No matter your background or work experience, we strongly encourage you to apply—even if you feel that you don’t meet the exact requirements or have the same qualifications. You might be a great candidate for this or other opportunities.

• 5+ years of professional experience in Program Management, Technical Program Management, or Agile Operations.

• Demonstrated technical curiosity and deep expertise in Jira configuration (schemas, workflows, automation) with a track record of maintaining complex process frameworks.

• Strong background in Agile methodologies (Scrum, Kanban) with the ability to coach teams on the principles behind the rituals.

• Data literacy with the ability to define analytics frameworks and design the underlying logic for meaningful metrics.

• Experience driving the adoption of new ways of working (e.g., AI tools, new workflows) across teams.

Nice to Have

• Bachelor's degree or equivalent experience in Business Administration, Computer Science, Engineering, Information Systems, or a related field.

• Experience working with creative or merchandising teams (e.g., copywriters, designers) in a product launch environment.

• A systems thinking perspective that allows you to solve problems by changing the invisible architecture connecting disparate teams.

Why You'll Love Working Here

There is a lot to love about working at VistaPrint. We are an award winning Remote-First company. We’re an inclusive community. We’re growing (which means you can too). And to help orient us all in the same direction, we have our Vista Behaviors which exemplify the behavioral attributes that make us a culturally strong and high-performing team.

About Us

VistaPrint is the design and marketing partner to millions of small businesses around the world. For over 20 years we’ve been inspired by small businesses, and we work incessantly to deliver solutions to their evolving needs. Together, VistaCreate, 99designs by Vista and VistaPrint represent a full-service design, digital and print solution, elevating small businesses’ presence in physical and digital spaces and powering them to achieve success. VistaPrint is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go.

Commitment to Diversity, Equity, & Inclusion

VistaPrint exists to help our customers live their dreams. Each dream is unique – and the VistaPrint team needs to be as well. We believe in the unique contributions of everyone within a diverse global organization. We are collaborative, inclusive, and innovative. We strive to role model and live an inclusive culture of fairness, respect and belonging for all. And we work together to empower each other, creating a space in which each of us can spark our next great idea.

Equal Opportunity Employer

VistaPrint, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.