Business Analyst Lead - Manila, Hybrid

Our Team

Vistaprint’s CARE and Continuous Improvement organizations serve, inspire and delight customers-and help others in our organization do the same. From the simplest interaction on our website to how people take in our advertising and communications, we are obsessed with delivering value. We know our customer’ needs, and we strive to exceed their expectations. Touching every element of the business, we’re here to grow and build the Vistaprint brand, reach new audiences and offer the best possible experience for every customer. 

We are looking for a Business Analyst that is passionate about continuous improvement and measuring those improvements to the customer experience. The role includes identifying, forecasting and measuring the benefits realization of improvement projects across CARE. It will involve aggregating these benefits, tracking and reporting progress against organisational continuous improvement goals. It will also involve analyzing data to identify opportunities for the organisation to drive efficiencies within our operational processes, both internal and customer facing. The role will have visibility to our leadership teams and will work with stakeholders across the business. 

What You Will Do

• Identify and address operational, financial, and technological risks across the CARE organization.

• Partner with collaborators to predict the effect of continuous improvement projects on important performance measures.

• Assess the benefits achieved from continuous improvement projects, delivering progress reports to senior management.

• Analyze historical data to identify trends and insights, highlighting potential focus areas for the team.

• Lead continuous development projects, guaranteeing alignment with business objectives and proactive risk oversight.

• Evaluate, recommend, and implement opportunities to improve internal tools and processes.

• Aggregate data from multiple sources to enable effective decision-making.

• Mentor junior team members to improve analytical perfection and drive standard methodologies.

Your Qualifications

At VistaPrint, we are striving to hire individuals that add new ideas and perspectives to our teams and enhance our culture. No matter your background or work experience, we strongly encourage you to apply—even if you feel that you don’t meet the exact requirements or have the same qualifications. You might be a great candidate for this or other opportunities.

• 8+ years of experience in project management within a fast-paced organization.

• Bachelor's degree or equivalent experience in Business, Mathematics, Statistics, Computer Science, Engineering, Economics, or a related field.

• Proven experience working with large datasets and using data to inspire change.

• Strong experience with Lean, Operational Excellence, or Six Sigma methodologies.

• Excellent communication, problem-solving, and critical thinking skills.

Nice to Have

• Certifications in Lean, Six Sigma, or related methodologies.

• Experience with project management software (e.g., JIRA, Trello, Slack) and reporting tools (e.g., Looker, Tableau, Quicksight).

• Experience working closely with global and remote teams from multiple departments/functions.

Why You'll Love Working Here

There is a lot to love about working at VistaPrint. We are an award winning Remote-First company. We’re an inclusive community. We’re growing (which means you can too). And to help orient us all in the same direction, we have our Vista Behaviors which exemplify the behavioral attributes that make us a culturally strong and high-performing team. 

About Us

VistaPrint is the design and marketing partner to millions of small businesses around the world. For over 20 years we’ve been inspired by small businesses, and we work incessantly to deliver solutions to their evolving needs. Together, VistaCreate, 99designs by Vista and VistaPrint represent a full-service design, digital and print solution, elevating small businesses’ presence in physical and digital spaces and powering them to achieve success. VistaPrint is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go.

Commitment to Diversity, Equity, & Inclusion

VistaPrint exists to help our customers live their dreams. Each dream is unique – and the VistaPrint team needs to be as well. We believe in the unique contributions of everyone within a diverse global organization. We are collaborative, inclusive, and innovative. We strive to role model and live an inclusive culture of fairness, respect and belonging for all. And we work together to empower each other, creating a space in which each of us can spark our next great idea. 

Equal Opportunity Employer

VistaPrint, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.