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Lead UX Designer - Europe remote

Date:  Nov 14, 2022


Company:  Vista

Our Team:

Vista is in the midst of an ambitious transformation to become the expert design and marketing partner for small businesses. Vista's Experience Design Team, consisting of Designers and Content Designers, Program Managers, and Design Operations professionals, creates customer experiences that deliver on this promise. We imagine the future, make the possibilities real, instill confidence and pride, and inspire small businesses to bring their unique visions to life.


The Care team at Vista is a multidisciplinary collective of experts who are focused on providing the best possible help to our customers. We go beyond classic customer service by offering professional design support at every step in a customer's journey. Design help and expertise is a key Vista service that sets us apart from the competition. The Care team is integral in continuing to grow and expand that differentiation through smart, dynamic, and innovative help services that use voice, chat, AI, and other groundbreaking technologies.


What we value:

  • Ambitious creativity
  • Cross-functional collaboration
  • Curiosity and exploration
  • Experimentation and being data-inspired
  • Respect for the entire customer journey—across every touch point


What You Will Do:

  • Define, design, and test experiences in the Care space while keeping the overall customer journey top of mind.
  • Be deeply involved at every stage of the design process—from discovery through detailed design, execution, and iteration—creating high-quality user flows, wireframes, pixel perfect designs, and prototypes, of your own hand or at times by advising more junior designers.
  • Partner closely with cross-functional team members and collaborators around product problems, solutions, requirements, roadmaps, and priorities.
  • Work with data, consumer insights, and UX research partners for foundational mentorship on product direction, and new concept validation.
  • Lead presentations to team and cross-functional partners with confidence and an open mind to feedback and constructive criticism.
  • Ensure cohesiveness with the Vista design system and marketing brand guidelines.
  • Share and evangelize user-centered design methods across Vista.


Your Qualifications:

At Vista, we are striving to hire individuals that add new ideas and perspectives to our teams and enhance our culture. No matter your background or work experience, we strongly encourage you to apply—even if you feel that you don’t meet the exact requirements or have the same qualifications. You might be a great candidate for this or other opportunities.

  • 6 - 8+ years of experience designing digital products as a UX or Product Designer.
  • Strong portfolio showcasing UX and design skills through multiple case studies demonstrating end-to-end, user-centered, and innovative design solutions with clear rationale and measurable outcomes for users and the business.
  • Ability to move between high-level and detailed design, and between future concepting and near term implementation.
  • Shown experience collaborating, and building strong cross-functional relationships with, designers, product managers, and engineers.
  • Experience leveraging quantitative and/or qualitative data to encourage simple design solutions and decisions to complex consumer and business problems.
  • Ability to clearly and confidently present design concepts and solutions to a variety of audiences, and accept and interpret feedback and constructive criticism.
  • Passion for design trends, tools, processes, and methodologies, and a willingness to learn and share new insights with the team.
  • Expertise in Adobe Creative Suite, Figma, and/or Sketch to build high-fidelity mock-ups and prototypes.


Nice to Have:

  • Relevant degree in field of Design or HCI.
  • Experience working with globally distributed teams, and/or in highly matrixed organizations.
  • Experience designing across responsive web and native mobile platforms, as well as within large-scale digital ecosystems.



Why You'll Love Working Here:

There is a lot to love about working at Vista. We are an award winning Remote-First company. We’re an inclusive community. We’re growing (which means you can too). And to help orient us all in the same direction, we have our Vista Behaviors which exemplify the behavioral attributes that make us a culturally strong and high-performing team.


About Us:

Vista is the design and marketing partner to millions of small businesses around the world. For over 20 years we’ve been inspired by small businesses, and we work incessantly to deliver solutions to their evolving needs. VistaCreate, 99designs by Vista and VistaPrint, all under the parent brand Vista, represent a full-service design, digital and print solution, elevating small businesses’ presence in physical and digital spaces and powering them to achieve success. Vista is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go.


Commitment to Diversity, Equity, & Inclusion:

Vista exists to help our customers live their dreams. Each dream is unique – and the Vista team needs to be as well. We believe in the unique contributions of everyone within a diverse global organization. We are collaborative, inclusive, and innovative. We strive to role model and live an inclusive culture of fairness, respect and belonging for all. And we work together to empower each other, creating a space in which each of us can spark our next great idea.


Equal Opportunity Employer:

Vista, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.


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