Lead Quantitative User Researcher - US East Coast, Remote

Our Team

VistaPrint’s User Experience (UX) team is reinventing how small businesses bring their visions to life. We’re a multi-disciplinary group of designers, researchers, and strategists committed to crafting intuitive, impactful, and customer-centered experiences across our digital products.

As a Lead Quantitative User Researcher, you’ll join a growing and highly collaborative team that plays a critical role in shaping VistaPrint’s user experience strategy. You will partner with senior leaders across Product, Design, Analytics, and Engineering to deliver research that drives product vision, uncovers growth opportunities, and elevates the overall customer journey at scale.

What You Will Do

• Lead end-to-end quantitative research initiatives that guide strategic decision-making across our product ecosystem. You’ll own complex survey design, UX benchmarking, segmentation studies, and advanced analytics.
• Shape research strategy by identifying the right questions, methodologies, and tools to uncover actionable insights, with an emphasis on scaled, data-informed decision-making.
• Partner deeply across functions—including Product Management, Data Science, Brand, and Design—to embed quantitative research into every stage of the product lifecycle.
• Drive mixed-methods thinking by integrating large-scale quantitative insights with qualitative findings, in partnership with other researchers on the team.
• Champion research communication by building compelling narratives through data storytelling, dashboards, and data-driven presentations that inspire action.
• Mentor and coach other researchers and contribute to research ops and capability-building across the team

Your Qualifications

At VistaPrint, we are striving to hire individuals that add new ideas and perspectives to our teams and enhance our culture. No matter your background or work experience, we strongly encourage you to apply—even if you feel that you don’t meet the exact requirements or have the same qualifications. You might be a great candidate for this or other opportunities.

• Professional experience - approx. 5+ years of professional experience in research, with at least 2+ years of user research experience, Deep expertise in quantitative UX methods and strategic influence at a product or portfolio level.
• Proficiency in survey tools (e.g., Qualtrics, UserZoom, Alchemer), analytics platforms (e.g., Looker, BigQuery), and statistical tools (e.g., R, SPSS, Python, Excel).
• Strong analytical thinking with the ability to translate data into clear insights, and insights into strategic product direction.
• Demonstrated ability to lead complex, cross-functional research projects with executive visibility.
• Strong collaboration and partner management skills—you’re as comfortable discussing metrics with data science as you are coaching a designer through an A/B test.
• A product and customer-centric attitude; you approach problems with curiosity, creativity, and a bias toward action

Why You'll Love Working Here

There is a lot to love about working at VistaPrint. We are an award winning Remote-First company. We’re an inclusive community. We’re growing (which means you can too). And to help orient us all in the same direction, we have our Vista Behaviors which exemplify the behavioral attributes that make us a culturally strong and high-performing team.

About Us

VistaPrint is the design and marketing partner to millions of small businesses around the world. For over 20 years we’ve been inspired by small businesses, and we work incessantly to deliver solutions to their evolving needs. Together, VistaCreate, 99designs by Vista and VistaPrint represent a full-service design, digital and print solution, elevating small businesses’ presence in physical and digital spaces and powering them to achieve success. VistaPrint is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go

Commitment to Diversity, Equity, & Inclusion

VistaPrint exists to help our customers live their dreams. Each dream is unique – and the VistaPrint team needs to be as well. We believe in the unique contributions of everyone within a diverse global organization. We are collaborative, inclusive, and innovative. We strive to role model and live an inclusive culture of fairness, respect and belonging for all. And we work together to empower each other, creating a space in which each of us can spark our next great idea.

Equal Opportunity Employer

VistaPrint, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.