Senior Manager, UX Content Design Strategy - Spain Remote

Our Team:

Vista has always been an important partner to small businesses around the world by providing high-quality print services, and now we’re taking that partnership to the next level. We’re transforming our company to become the go-to partner that helps small businesses design and market their services at every point along their journey. By providing a spectrum of design and marketing help — from the tools to create designs from scratch to the resources they need to get the right designs created for them — we’re becoming the expert design and marketing partner for small businesses. This transformation requires a global team of UX designers adept at crafting the right tools, content, and experiences to help our customers bring their visions to life. This is where you come in.
 

What You Will Do:

As a Senior Manager, Content Design, you will play a crucial role in shaping the overall content strategy and ensuring the seamless integration of content into our empowered product teams. You will hire and lead a team of content designers, collaborate closely with cross-functional teams, and contribute to the overall success of our organization. Your expertise in content strategy, information architecture, and user-centered design principles will be instrumental in delivering exceptional user experiences. You'll partner with Domain Design leaders, researchers, and product and engineer leads. The position is remote, but Vista has many collaboration spaces across the globe. In this position you will:
 

• Lead and manage a team of content designers, providing guidance, mentorship, and fostering a collaborative and inclusive work environment.
• Define and drive the content strategy, ensuring alignment with business goals, user needs, and industry best practices.
• Collaborate with UX designers, researchers, and stakeholders to understand project requirements, user goals, and business objectives.
• Conduct content audits, analyze user research data, and identify opportunities for improving content quality, relevance, and structure.
• Develop and maintain content style guides, tone of voice guidelines, and other documentation to ensure consistency across digital platforms.
• Oversee the creation and optimization of content assets, including website copy, user interface (UI) text, microcopy, error messages, and notifications.
• Conduct user testing and gather feedback to iteratively refine and improve content design solutions.
• Stay up to date with industry trends, emerging technologies, and best practices in content design and UX, and share knowledge with the team.

Your Qualifications:

At Vista, we are striving to hire individuals that add new ideas and perspectives to our teams and enhance our culture. No matter your background or work experience, we strongly encourage you to apply—even if you feel that you don’t meet the exact requirements or have the same qualifications. You might be a great candidate for this or other opportunities.

We look forward to learning more about you.

• Proven experience 10+ years working in content design, UX writing, or a similar role, preferably within a UX design agency or product-focused organization.
• Strong leadership and managerial skills, with the ability to inspire and motivate a team of content designers.
• In-depth knowledge of content strategy, information architecture, and user-centered design principles.
• Proficiency in creating and maintaining content style guides, tone of voice guidelines, and other relevant documentation.
• Excellent verbal and written communication skills, with the ability to articulate design concepts and strategies to both technical and non-technical stakeholders.
• Solid understanding of user research methodologies and experience in incorporating user insights into content design decisions.
• Proficiency in using design and prototyping tools such as Sketch, Figma, Adobe Creative Suite, or similar software.
• Experience with Agile/Scrum methodologies and the ability to work collaboratively in an iterative design environment.
• A strong portfolio showcasing your content design work, highlighting your ability to solve complex content challenges and create engaging user experiences.
• Lead Content design reviews, content scripts and crits
• Define language concepts across various contexts, including our design system components and patterns. Identify opportunities to improve language consistency across end-to-end experiences.

Nice to Have:

• Bachelor's or master's degree in a relevant field such as UX design, content strategy, communication design, or related disciplines.
• An understanding of other languages and the typical challenges of localizing content from English
• A passion for advocating for inclusive language.
• Experience improving web accessibility.
   

Why You'll Love Working Here:

There is a lot to love about working at Vista. We are an award winning Remote-First company. We’re an inclusive community. We’re growing (which means you can too). And to help orient us all in the same direction, we have our Vista Behaviors which exemplify the behavioral attributes that make us a culturally strong and high-performing team.
 

About Us:

Vista is the design and marketing partner to millions of small businesses around the world. For over 20 years we’ve been inspired by small businesses, and we work incessantly to deliver solutions to their evolving needs. VistaCreate, 99designs by Vista and VistaPrint, all under the parent brand Vista, represent a full-service design, digital and print solution, elevating small businesses’ presence in physical and digital spaces and powering them to achieve success. Vista is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go.
 

Commitment to Diversity, Equity, & Inclusion:

Vista exists to help our customers live their dreams. Each dream is unique – and the Vista team needs to be as well. We believe in the unique contributions of everyone within a diverse global organization. We are collaborative, inclusive, and innovative. We strive to role model and live an inclusive culture of fairness, respect and belonging for all. And we work together to empower each other, creating a space in which each of us can spark our next great idea.
 

Equal Opportunity Employer:

Vista, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.

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