Senior Employee Relations Advisor, Cimpress Services - East Coast Remote

Our Team

We are seeking a passionate and driven Sr. US HR Advisor to join our dynamic HR team and contribute to a high-quality employee experience. Reporting to the HR Operations Manager, this role will provide guidance and support on a broad range of HR matters, with a strong focus on employee relations and operations. This role requires a blend of strategic thinking and hands-on execution, demanding close collaboration with business leaders, HR Business Partners, HR functional experts, and Legal to deliver comprehensive HR solutions.

What You Will Do

• Provide advice and counsel to managers and employees on employee relations matters, including performance management, disciplinary actions, and conflict resolution.
• Recommend, implement, and maintain HR policies and procedures, ensuring compliance with US employment laws and regulations.
• Proactively identify employee relations trends and themes, and utilize data to inform strategies and solutions.
• Manage the offboarding process, including conducting exit interviews, analyzing feedback, and identifying areas for improvement.
• Support HR operations, including HRIS updates, reporting, and data management.
• Manage the relationship with our I-9 vendor Equifax overseeing I-9 verifications and Mobility reverifications.
• Partner with Mobility to process H1-B renewals, visa support and act as the US signatory.
• Support and respond to team member HR Operations, and Benefits questions through our case management system, Service Center.
• Collaborate with HR functional experts (Compensation, Benefits, etc.) to support the administration of HR programs.
• Ensure compliance with all applicable federal, state, and local employment laws and regulations.
  
  

At Cimpress, we are striving to hire individuals that add new ideas and perspectives to our teams and enhance our culture. No matter your background or work experience, we strongly encourage you to apply—even if you feel that you don’t meet the exact requirements or have the same qualifications. You might be a great candidate for this or other opportunities.

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• A minimum of 3 years of HR experience, with a strong emphasis on employee relations and HR operations.
• In-depth knowledge of US federal and state employment laws and regulations.
• Experience in working in international organizations, and possess the mindset it takes to successfully collaborate across locations and cultures.
• Able to establish trust and credibility, handling confidential information in a mature and professional manner.
• Demonstrated ability in advising and coaching managers in a variety of complex situations exercising sound judgement while balancing organizational needs and risk.
  
  

Nice to Have

• HR certification (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR).
• Able to navigate ambiguity and operate effectively in situations that require creative problem-solving and decision-making in the grey areas.
• Basic knowledge of U.S. immigration processes and visa types
• Thrive in fast-paced environments, are energized by change and have a structured working style that allows you to efficiently balance multiple priorities.
• Excel at detailed execution while also maintaining an understanding of the broader context.
  
  

Why You'll Love Working Here

Cimpress Services’ central teams keep us entrepreneurial as we grow, enabling our businesses to stay customer-focused while building tools and services that amplify our impact. Our team members are problem solvers, storytellers, and relationship builders, supporting company-wide functions like finance, compliance, procurement, and communications. Continuously evolving our processes and technology, we drive Cimpress’ rapid growth. Our Remote-First culture offers autonomy and flexibility, with collaboration spaces available for in-person teamwork.

About Us

Led by founder and CEO Robert Keane, Cimpress invests in and helps build customer-focused, entrepreneurial mass customization businesses to create personalized physical (and digital) products, for over 17 million global customers. Our businesses can choose the solutions that work for them, or assemble any custom combination they need. This makes it easier and faster to do things like introduce new products, reach customers and track orders. And this kind of innovation keeps customers coming back.

Commitment to Diversity, Equity, & Inclusion

Cimpress exists to help our customers live their dreams. Each dream is unique – and the Cimpress team needs to be as well. We believe in the unique contributions of everyone within a diverse global organization. We are collaborative, inclusive, and innovative. We strive to role model and live an inclusive culture of fairness, respect and belonging for all. And we work together to empower each other, creating a space in which each of us can spark our next great idea.

Equal Opportunity Employer

Cimpress is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.