Category Manager, Cimpress Open - East Coast Remote
Boston, MA, US, 02111
Our Team:
Cimpress is creating a new business called Cimpress Open whose mandate will be to excel at serving customers via third-party channels. We will partner with companies that have strong customer relationships with end-customers who need mass-customized print products. In its initial stage, Cimpress Open will pursue opportunities with digital design software partners and established ecommerce marketplace platforms. This approach will evolve and expand over time as we establish a presence in these new segments.
We're looking for a Category Manager to own category execution across a growing part of our marketplace portfolio, reporting to the Senior Category Manager. You'll take direct, end-to-end ownership of category management for one or more partners beyond Amazon as we expand outside our initial marketplace, while also driving the NPI pipeline, forecasting rigor, and cross-functional coordination that keep product launches on track.
This is a genuine category ownership role, not a pure coordination or operations position. You'll be accountable for launch outcomes, forecast accuracy, and performance for your slice of the business, working closely with the Senior Category Manager on overall category strategy and Amazon execution.
What You Will Do:
- Own category management for partners beyond Amazon, end to end — launch pipeline, category forecast, and performance
- Manage NPI operations discovery: partner with Operations to gather and validate SKU-level details — specs, production feasibility, fulfillment requirements — for every new product launch
- Own and drive adoption of the NPI workflow (currently piloting on Jira), taking it from pilot to steady-state process
- Build and maintain category-level forecasts (volume, revenue, margin) for your scope, extending to weekly-level granularity and actuals-vs-forecast tracking
- Support product lifecycle management execution, including running PLM independently when the Senior Category Manager is unavailable
- Drive cross-functional alignment across Channel, Operations, Product Owners, Production, and Fulfillment for your category scope
- Define and supervise category KPIs for your scope, flagging risks before they show up in retrospective reporting
- Present category performance, forecasts, and risks to the Senior Category Manager and, as scope grows, to broader leadership
Your Qualifications:
- 3+ years of category management, ecommerce, or related commercial experience, including some ownership of a product portfolio and/or launch pipeline
- Self-starter comfortable in a fast-moving, evolving setup, with scope expected to grow over time
- Data-driven and structured, with the judgment to flag risks early and manage performance proactively
- Proficient using AI tools to accelerate category work — comfortable with using LLMs to synthesize market and competitive research, draft category reporting, and support forecasting and variance analysis. Nice-to-have: familiar with Amazon's AI-powered seller tools (Brand Analytics / Search Query Performance, Assortment Opportunity Explorer)
- Experience coordinating cross-functionally (Operations, Fulfillment, Finance, Merchandising, Creatives, Advertising, Pricing, Product, Analytics)
- Fluent English required; German, French, Italian, or Spanish is a plus
Why You'll Love Working Here:
Being at Cimpress means that you don’t see work as just a building, a desk or a manufacturing floor. You see it as a chance to take a step forward in your career journey – and your life. We strive to give you everything you need to learn, grow, and succeed. Through innovation, collaboration, and perpetual exposure to what’s next, we’re always pushing boundaries and broadening our horizons. We embrace the chance to operate outside of our comfort zone to discover what we’re capable of. Some might call that a challenge; we just call it another great day at work.
We're Remote-First:
In 2020, Cimpress adopted a Remote-First operating model and culture. We heard from our team members that having the freedom, autonomy and trust in each other to work from home and, the ability to operate when they are most productive, empowers them to be their best. Cimpress also provides collaboration spaces for team members to work physically together when it's safe to do so and when in-person collaboration will deliver the best results.
About Us:
Led by founder and CEO Robert Keane, Cimpress invests in and helps build customer-focused, entrepreneurial mass customization businesses. Through the personalized physical (and digital) products these companies create, we empower over 17 million global customers to make an impression. Last year, Cimpress generated $2.88B in revenue through customized print products, signage, apparel, packaging and more. The Cimpress family includes a dynamic, international group of businesses and central teams, all working to solve problems, build businesses, innovate and improve.
Commitment to Diversity, Equity, & Inclusion:
We believe in the unique contributions of everyone within a diverse global organization. We are collaborative, inclusive, and innovative. We strive to role model and live an inclusive culture of fairness, respect and belonging for all. And we work together to empower each other, creating a space in which each of us can spark our next great idea.
Equal Opportunity Employer:
Cimpress Open, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.
Compensation:
US Target Hiring Range :$95,000.00 - $162,000.00 Per Year
Cimpress/Vista is committed to transparent and competitive compensation. In alignment with our compensation philosophy,
the target hiring range is based on total cash compensation across our multiple U.S. pay zones. The actual salary offered will depend on factors such as location, education, training, and experience. Cimpress/Vista offers a comprehensive benefits package, including health, wealth and wellness programs, as well as long-term equity incentives, subject to eligibility.
Due to current US government policy changes, we are currently not sponsoring new H-1B petitions subject to the $100,000 filing fee under the September 2025 Presidential Proclamation. Candidates with existing work authorization or H-1B status not subject to this fee may still be considered.
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Nearest Major Market: Boston
Job Segment:
Category Manager, PLM, Merchandising, Equity, Bilingual, Retail, Management, Finance