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Senior Technical Product Manager, US Remote

Date:  Jun 22, 2022

Waltham, MA, US, 02451

Company:  Cimpress Technology

Who We Are:

Cimpress Technology develops cutting-edge, best-in-world software that our mass customization businesses use to create personalized products for over 17 million global customers. Our Mass Customization Platform is comprised of modular, multi-tenant services. Our businesses can choose the solutions that work for them, or assemble any custom combination they need. This makes it easier and faster to do things like introduce new products, reach customers and track orders. And this kind of innovation keeps customers coming back. Just last year, Cimpress generated $2.88B in revenue through customized print products, signage, apparel, packaging, and more.


We encourage our engineers to think like an owner – to continue to act small as we grow. Every team defines their own roadmaps and uses the programming languages and technologies that suit them best. This helps us have a big impact at the enterprise level while still feeling small and nimble.


As a Product Manager, you will work within the eCommerce domain, where our mission is to allow businesses of all sizes and technical abilities to launch and manage modern, flexible, data-driven eCommerce solutions to reach customers in markets and geographies with speed and efficiency. You will be focused on our Order Management product, which includes the tools a business needs to manage customer orders, provides advanced order placement capabilities, and offers self-service remediation for support teams when there is a problem with an order.

What You Will Do:

  • Engage with internal and external partners on a regular basis to communicate progress and collect feedback as part of the iterative development process
  • Build and maintain product roadmap to supervise progress and achieve near-term objectives, evaluating and evolving the vision as customer needs evolve
  • Capture requirements and synthesize diverse information into relevant improvements to products and services
  • Work with other teams and businesses to identify dependencies, ensure alignment across workstreams and influence decision-making through strong leadership skills
  • Collaborate with UX designers to transform business requirements into wireframes to guide development for web applications
  • Support qualitative and quantitative user research initiatives for data driving decision making
  • Be the “voice of the customer” for our internal teams, effectively balancing customer and business requirements
  • Enable the success of the development team through clear articulation of user stories, requirements, and success criteria to deliver on customer features

Your Qualifications:

At Cimpress, we value the experiences that individual team members add to our culture. Please don't hesitate to apply even if you don't meet the exact qualifications, we look forward to learning more about you!

  • Comfortable solving unclear and poorly defined problems – independently and collaboratively
  • 3+ years of product or project management experience in a technology company
  • Proven capability of shipping software products in an agile development environment – with a results-oriented attitude
  • Ability to effectively prioritize competing business and customer needs

Nice to Have:

  • Experience working for an e-commerce company, or in a B2B product management environment
  • Bachelor’s degree, preferred in business, social sciences, or technical field
  • Analytical skills, with experience turning data into actionable insights


Why You'll Love Working Here:

Being at Cimpress means that you don’t see work as just a building, a desk or a manufacturing floor. You see it as a chance to take a step forward in your career journey – and your life. We strive to give you everything you need to learn, grow, and succeed. Through innovation, collaboration, and perpetual exposure to what’s next, we’re always pushing boundaries and broadening our horizons. We embrace the chance to operate outside of our comfort zone to discover what we’re capable of. Some might call that a challenge; we just call it another great day at work.

We're Remote-First:

In 2020, Cimpress adopted a Remote-First operating model and culture. We heard from our team members that having the freedom, autonomy and trust in each other to work from home and, the ability to operate when they are most productive, empowers them to be their best. Cimpress also provides collaboration spaces for team members to work physically together when it's safe to do so and when in-person collaboration will deliver the best results. Currently we are enabled to hire remote team members in over 30 US States as well as several countries in Europe, including Spain, Germany, UK, Czech Republic, the Netherlands and Switzerland.

About Us:

Led by founder and CEO Robert Keane, Cimpress invests in and helps build customer-focused entrepreneurial mass customization businesses. Through the personalized physical (and digital) products these companies create, we empower over 17 million global customers to make an impression. Last year, Cimpress generated $2.88B in revenue through customized print products, signage, apparel, packaging and more. The Cimpress family includes a dynamic, international group of businesses and central teams, all working to solve problems, build businesses, innovate and improve.


Equal Opportunity Employer:

Cimpress Tech, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.


Nearest Major Market: Waltham
Nearest Secondary Market: Boston

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