Product Operations Specialist

The Product Operations team will be established to support a marketplace of products defined according to Cimpress Product Standards. These standards are created and maintained by Cimpress Technology on behalf of businesses participating in the Cimpress Mass Customization Platform.

The team will be an extension of Cimpress product management resources located within Cimpress Technology as well as the individual Cimpress businesses. As such, there are two functions that a successful team member will master. Those will be the roles of:

Standards Curator - Responsible for creating and updating Product Standards within Cimpress Technology

Product Technical: Understanding of product design, and the ability to oversee the product development process and manage cross-functional teams.

To be an effective Standards Curator/Product Mgmt Support team member, one will need to be knowledgeable about individual businesses' mass customized product offerings as well as the Product Standards to which such offerings should adhere.

Responsibilities

• Proactively seek to acquire an intimate knowledge of Cimpress Standards and the products that they are designed to represent, as well as a deep a knowledge of the product offerings of one or more of the Cimpress Businesses
• Effectively communicate with Product Managers/ Stakeholders within the Cimpress business community to drive alignment in terms of proper standards implementation for their new and existing products.
• Represent one or more businesses' requests for updates and improvements to standards, ultimately pushing those requests through, a to-be designed, approval processes
• Manage CT Standards through continued creation, curation, update and improvement
• Seek to find ways to improve and continuously streamline processes, allowing CT to bring value to our customers faster
• Identify and remediate blockers/impediments using problem solving and troubleshooting skills
• Work on Migrating the business to the current and closely understand the end to end of the Product infrastructure

• Train the business on the MCP / PCD Tooling

• Ensure the business understand of MCP Tooling and Identify their needs and Objectives.
• Work cross domain to ensure the right usage of the tooling across all the architecture
• Help document and run retrospectives in Incidents related to reliability and Tooling

• Image Clipping via PS

• Image Retouching via PS
• Shapes recreation via AI
• Dimension and Interval calculations via AI
• Qualifications and Experience
• Bachelor's Degree
• 1-2 Years of Business Experience

• Fluent German Speaker

• Advanced Knowledge of Adobe Illustrator (Ai) and Adobe Photoshop (Ps) is an additional asset.

Excellent attention to detail and strong organizational skills

• Strong communication and collaboration skills
• Strong analytic, problem solving, and troubleshooting skills
• Knowledge of Mass Customization a Plus

• Understands and communicates in English

Why You'll Love Working Here:

Being at Cimpress means that you don’t see work as just a building, a desk or a manufacturing floor. You see it as a chance to take a step forward in your career journey – and your life. We strive to give you everything you need to learn, grow, and succeed. Through innovation, collaboration, and perpetual exposure to what’s next, we’re always pushing boundaries and broadening our horizons. We embrace the chance to operate outside of our comfort zone to discover what we’re capable of. Some might call that a challenge; we just call it another great day at work.

We're Remote-First:

In 2020, Cimpress adopted a Remote-First operating model and culture. We heard from our team members that having the freedom, autonomy and trust in each other to work from home and, the ability to operate when they are most productive, empowers them to be their best. Cimpress also provides collaboration spaces for team members to work physically together when it's safe to do so and when in-person collaboration will deliver the best results.

About Us:

Led by founder and CEO Robert Keane, Cimpress invests in and helps build customer-focused, entrepreneurial mass customization businesses. Through the personalized physical (and digital) products these companies create, we empower over 17 million global customers to make an impression. Last year, Cimpress generated $2.88B in revenue through customized print products, signage, apparel, packaging and more. The Cimpress family includes a dynamic, international group of businesses and central teams, all working to solve problems, build businesses, innovate and improve.

Commitment to Diversity, Equity, & Inclusion:

We believe in the unique contributions of everyone within a diverse global organization. We are collaborative, inclusive, and innovative. We strive to role model and live an inclusive culture of fairness, respect and belonging for all. And we work together to empower each other, creating a space in which each of us can spark our next great idea.

Equal Opportunity Employer:

Cimpress Tech, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.