Senior Administrative and Operations Coordinator - Cimpress Open (Tunis - Hybrid)

Sr. Administrative & Operations Coordinator - Cimpress Open  (Tunis - Hybrid Role)

Our Team:
Cimpress Open is a dynamic new business unit within Cimpress, focused on excelling at customer service via third-party channels. We collaborate with companies that have strong customer relationships to provide mass-customized print products. Our initial efforts will target digital design software partners and established e-commerce marketplaces, with future plans to expand into new segments. As we grow, we’ll continue evolving to meet the changing needs of the market and our customers.

What Will Make You Successful at Cimpress Open?

• Customer-Centric: You start with the customer’s and team needs in mind, always looking for ways to improve their experience and deliver solutions that delight.
• Problem-Solving Mindset: You embrace challenges and find innovative ways to overcome them, leveraging existing resources and capabilities to achieve success.
• Entrepreneurial Spirit: You thrive in an environment where things are constantly evolving and can quickly pivot when priorities change.
• Hands-On Approach: You’re not afraid to roll up your sleeves, take on diverse tasks, and help build something from the ground up in an evolving startup environment.

What You Will Do:

As a Senior Assistant to the Cimpress Open Executive and leadership team, you will step into a newly created role that offers a ground-floor opportunity to be there as we grow this business unit. This position is designed to be a cornerstone of our operational and administrative efficiency within an established global company. Your role will begin as a hybrid of administrative assistance and operational support, focusing on team coordination, logistics, and event planning.
You will collaborate closely with leadership, cross-functional teams, and stakeholders to ensure seamless operations, organizational efficiency, and team productivity. Additionally, you'll contribute to strategic initiatives, including customer service enhancement (CARE), New Product Introductions (NPIs), and workflow coordination, positioning you as a critical partner in driving the success of Cimpress Open.
 

Key Responsibilities:

• Calendar and Time Management: Oversee and manage the calendars of the Cimpress Open leadership team, ensuring meetings are scheduled, adjusted, and confirmed with precision.
• Travel Coordination: Organize complex travel arrangements for team members, including international and multi-city trips, ensuring that all logistics are clear and executed seamlessly.
• Expense Management: Prepare and submit accurate expense reports for the Cimpress Open VP in a timely manner.
• Purchasing & Service Management: Manage purchasing POs for software and service providers, ensuring timely procurement of necessary resources.
• Event Coordination: Organize and execute successful offsites, events, and team gatherings, including virtual and in-person events, ensuring all logistics are efficiently managed.
• Operational Support (CARE, NPIs, Workflow Coordination): Support daily operations, including assisting with customer service functions, NPIs, and streamlining workflows across various departments.
• Strategic Decision Support: Develop a deep understanding of leadership priorities and goals to provide informed recommendations and support strategic decisions.
• Process Improvement: Continuously evaluate operational workflows, identifying opportunities to improve efficiency and productivity, and help implement changes to maximize team effectiveness.
• Cross-Functional Collaboration: Work closely with multiple teams, including marketplace, production, and logistics, to enhance processes and ensure smooth communication across departments.

Your Qualifications:

At Cimpress Open, we seek individuals who will bring new perspectives and energy to our teams while fostering a positive and innovative culture.

• Proven experience in executive assistance, administrative support, or project coordination.
• Strong organizational and time-management skills with the ability to manage multiple tasks effectively.
• Excellent written and verbal communication skills in English and French, with the ability to interact with leadership and teams at all levels. German and Design skills are advantageous
• Detail-oriented, with an emphasis on accuracy in calendar management, travel coordination, and expense reporting.
• Proficiency with Google and project management/scheduling tools.
• Experience with event planning and logistics management, both virtual and in-person.
• Comfortable in a fast-paced, evolving environment with shifting priorities.
• A proactive and hands-on approach to solving problems and addressing challenges in a startup environment.
• Ability to adapt quickly and manage competing priorities with an agile mindset.

What We Offer:

• An exciting opportunity to work in a dynamic startup environment.
• Exposure to strategic decision-making and cross-functional collaboration.
• A chance to grow within a rapidly expanding company, with opportunities to contribute to both executive-level support and critical operational initiatives.
• A supportive team environment where your ideas and contributions are valued.

WHY YOU'LL LOVE WORKING HERE: 

Being at Cimpress means that you don’t see work as just a building, a desk or a manufacturing floor. You see it as a chance to take a step forward in your career journey – and your life. We strive to give you everything you need to learn, grow, and succeed. Through innovation, collaboration, and perpetual exposure to what’s next, we’re always pushing boundaries and broadening our horizons. We embrace the chance to operate outside of our comfort zone to discover what we’re capable of. Some might call that a challenge; we just call it another great day at work.

WE'RE REMOTE-FIRST: 

In 2020, Cimpress adopted a Remote-First operating model and culture. We heard from our team members that having the freedom, autonomy and trust in each other to work from home and, the ability to operate when they are most productive, empowers them to be their best. Cimpress also provides collaboration spaces for team members to work physically together when it's safe to do so and when in-person collaboration will deliver the best results. 

ABOUT US:

Led by founder and CEO Robert Keane, Cimpress invests in and helps build customer-focused, entrepreneurial mass customization businesses. Through the personalized physical (and digital) products these companies create, we empower over 17 million global customers to make an impression. Last year, Cimpress generated $2.88B in revenue through customized print products, signage, apparel, packaging and more. The Cimpress family includes a dynamic, international group of businesses and central teams, all working to solve problems, build businesses, innovate and improve.

COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION:

We believe in the unique contributions of everyone within a diverse global organization. We are collaborative, inclusive, and innovative. We strive to role model and live an inclusive culture of fairness, respect and belonging for all. And we work together to empower each other, creating a space in which each of us can spark our next great idea. 

EQUAL OPPORTUNITY EMPLOYER:

Cimpress Open, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires. 

Apply Today and Be Part of Cimpress Open’s Exciting Journey!