Senior Marketplace Specialist - Tunis Remote

Our Team:

Cimpress is creating a new business called Cimpress Open whose mandate will be to excel at serving customers via third-party channels. We will partner with companies that have strong customer relationships with end-customers who need mass-customized print products. In its initial stage, Cimpress Open will pursue opportunities with digital design software partners and established ecommerce marketplace platforms. This approach will evolve and expand over time as we establish a presence in these new segments.

What will make you successful in this role?

• Market Insight: Deep understanding of marketplace dynamics, customer preferences, and competitive landscape.
• Analytical Mindset: Ability to leverage data to drive decisions and optimize product listings.
• Creative Thinking: Innovative approach to product merchandising and marketing strategies.
• Attention to Detail: Ensuring product listings are accurate, compelling, and up-to-date.
   

What You Will Do:

This role is critical to maximizing the visibility and sales of our custom print products across various marketplaces. As a Senior eCommerce Marketplace Specialist you will report directly to the Head of Operations and work closely with other team members to enhance our product offerings and drive growth.
 

Product Listing:

• Create and optimize product listings on Amazon and other marketplaces to maximize visibility and conversion rates.
• Ensure all product information, images, and descriptions are accurate, engaging, and in line with brand standards.
• Conduct keyword research and implement SEO best practices to improve search rankings.
   

Market and Competitor Analysis:

• Monitor market trends, customer preferences, and competitor activities to identify opportunities and threats.
• Analyze sales data and performance metrics to inform merchandising strategies and decisions.
• Develop and maintain a competitive pricing strategy to ensure products are competitively positioned.
   

Promotional Planning and Execution:

• Develop and execute promotional advertising campaigns, including discounts, deals, and seasonal promotions.
• Collaborate with marketing teams to create compelling promotional content and advertisements.
• Track and analyze the performance of promotional activities to optimize future campaigns.
   

Customer Experience Enhancement:

• Gather and analyze customer feedback to identify opportunities for product improvements and new product development.
• Collaborate with the customer service team to address product-related inquiries and issues.
• Ensure that customer reviews and ratings are monitored and addressed to maintain a positive brand reputation.
   

Cross-Functional Collaboration:

• Work closely with product development, marketing, and customer service teams to ensure alignment on merchandising strategies and goals.
• Provide insights and recommendations to inform product development and marketing initiatives.
• Collaborate with external partners and vendors to enhance product offerings and marketplace presence.
   

Your Qualifications:

• 3+ years of experience in eCommerce with a focus on marketplaces namely Amazon. Familiarity with additional eCommerce platforms such as Etsy, eBay, and Shopify would be a plus.
• Proven track record of optimizing product listings and driving sales growth on Amazon and other marketplaces.
• Expertise in executing CPC based advertising campaigns would be a plus.
• Strong analytical skills, with the ability to interpret data and make data-driven decisions.
• Excellent communication and collaboration skills, with the ability to work effectively across teams.
   

Nice to Have:

• Creative thinking and problem-solving skills, with a keen eye for detail.
• Design skills are a plus.
   

Why You'll Love Working Here:

There is a lot to love about working at Vista. We are an award winning Remote-First company. We’re an inclusive community. We’re growing (which means you can too). And to help orient us all in the same direction, we have our Vista Behaviors which exemplify the behavioral attributes that make us a culturally strong and high-performing team.
 

About Us:

Vista is the design and marketing partner to millions of small businesses around the world. For over 20 years we’ve been inspired by small businesses, and we work incessantly to deliver solutions to their evolving needs. VistaCreate, 99designs by Vista and VistaPrint, all under the parent brand Vista, represent a full-service design, digital and print solution, elevating small businesses’ presence in physical and digital spaces and powering them to achieve success. Vista is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go.
 

Commitment to Diversity, Equity, & Inclusion:

Vista exists to help our customers live their dreams. Each dream is unique – and the Vista team needs to be as well. We believe in the unique contributions of everyone within a diverse global organization. We are collaborative, inclusive, and innovative. We strive to role model and live an inclusive culture of fairness, respect and belonging for all. And we work together to empower each other, creating a space in which each of us can spark our next great idea.
 

Equal Opportunity Employer:

Vista, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.